Privacy Policy

Who we are

Noctra is a full-service AI marketing agency based in San Diego, CA. Our website is noctraai.com. If you have questions about this policy, email us at support@noctraai.com or call (619) 796-1370.

What information we collect

We only collect information you give us directly. This includes:

• Your name and email address when you fill out a contact or booking form
• Your phone number if you provide it
• Any messages or details you send us through our forms or email
• Basic analytics data (pages visited, browser type, general location) through third-party tools

We do not collect payment information directly. Payments are handled by third-party processors.

How we use your information

We use the information you provide to:

• Respond to your inquiries and schedule strategy calls
• Deliver the services you've hired us for
• Send occasional updates or relevant content if you've opted in
• Improve our website and services

We do not sell your information. Ever.

SMS messaging

When you provide your phone number through one of our forms, you may opt in to receive SMS messages from Noctra. By opting in, you agree to receive text messages related to your inquiry, strategy call scheduling, and follow-up communication from our team.

Message frequency varies. Message and data rates may apply depending on your carrier and plan.

To opt out at any time, reply STOP to any text message from us. You will receive one confirmation message and no further texts. To get help, reply HELP or contact us at support@noctraai.com or (619) 796-1370.

We do not share your phone number or SMS opt-in data with third parties for their own marketing purposes. Your opt-in information is never sold, rented, or shared.

Third-party tools we use

We use a small number of trusted third-party tools to run our business. These may process your data according to their own privacy policies:

• Calendly — for scheduling strategy calls
• GoHighLevel — for CRM and follow-up automation
• Google Analytics — for anonymous site traffic data
• Meta Ads / Google Ads — for advertising (conversion tracking only)

Cookies

Our site uses cookies for basic analytics and to remember your preferences. You can disable cookies in your browser settings at any time. Some features of the site may not work correctly if you do.

How we protect your data

We take reasonable steps to protect your information, including using secure connections (HTTPS) across our site. No method of transmission over the internet is 100% secure, but we do our best to protect what you share with us.

Your rights

You can request to see, update, or delete any personal information we hold about you at any time. Just email us at support@noctraai.com and we'll take care of it promptly.

Changes to this policy

We may update this policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our site after changes means you accept the updated policy.

Contact

Questions? Email us at support@noctraai.com or call (619) 796-1370. We'll get back to you within one business day.